Welcome to Twojeys, where fashion-forward accessories meet personal storytelling. We’ve compiled answers to the most common questions about our products, shipping, returns, and more to ensure your experience with us is as seamless as our designs.

Products & Collections

What types of products does Twojeys offer?
We specialize in fashion-forward jewelry and accessories designed to express your unique style. Our collections include bracelets, earrings, necklaces, rings, headwear, hoodies, T-shirts, and various other accessories that help complete your personal story.
Are Twojeys products suitable for everyday wear?
Absolutely! Our jewelry and accessories are crafted to be both stylish and versatile, perfect for daily wear while making a statement. Each piece is designed to help you express your authentic self in any setting.
Do you offer complete accessory collections?
Yes! We offer carefully curated collections that allow you to build a cohesive look. From statement necklaces to elegant rings, our pieces are designed to work together while letting your individual style shine through.

Shipping & Delivery

What shipping options do you offer?
We provide two shipping methods to suit your needs:
• Standard Shipping ($12.95): Processed in 1-2 business days, delivered via DHL or FedEx within 10-15 days after shipping. Includes tracking.
• Free Shipping: Available on orders of $50 or more. Processed in 1-2 business days, delivered via EMS within 15-25 days after shipping.
Where do you ship?
We proudly ship worldwide to style-conscious individuals across the globe. Please note that due to logistical constraints, we’re currently unable to deliver to some Asian countries and select remote regions.
How can I track my order?
Once your Twojeys pieces are on their way, you’ll receive a confirmation email with tracking information. You can use this to follow your statement necklaces, elegant rings, and complete accessory collection on their journey to your doorstep.
How long does order processing take?
All orders require 1-2 business days for processing before they ship, regardless of which shipping method you select.

Returns & Exchanges

What is your return policy?
We want you to love your Twojeys pieces as much as we do. If you’re not completely satisfied, you may return unworn items in their original packaging within 15 days of receipt for a refund or exchange.
How do I initiate a return?
Please contact our customer care team at [email protected] with your order details, and we’ll guide you through the return process to ensure it’s as seamless as possible.

Payment & Account

What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal to make your shopping experience convenient and secure.
Is my payment information secure?
Absolutely. We use industry-standard encryption to protect your payment information and ensure secure transactions.
Do I need to create an account to shop?
While you can checkout as a guest, creating an account allows you to track orders, save favorites, and enjoy a more personalized shopping experience.

Customer Care

How can I contact customer service?
Our dedicated customer care team is here to help with any questions or concerns. You can reach us at [email protected], and we’ll ensure your Twojeys experience reflects the thoughtfulness we put into our designs.
Twojeys Sales Store
243 McKee Street, Manchester, US 06040
Email: [email protected]
Website: streetstylejewelry.com

Ready to discover pieces that don’t just accessorize your outfit—they complete your story? Explore Our Collections